Let's find the answer.

Domestic shipping within the USA is processed 2-5 days after fulfillment. All products ship worldwide. Fulfillment location and duration is set based on shipping destination, routing preferences and stock availability.

97% of our orders are shipped within 5 business days. More than a half of our orders are shipped within 3 business days or less. Please be advised these timeframes are estimates only and subject to change.

Once your order has been fulfilled and left our building you will receive a notification with shipping information if applicable. Depending on the circumstances and inventory levels, it may take longer than usual.

Unless otherwise noted, the physical products featured on this website are not created until after your purchase.

Due to our sublimation process, graphics may shift up to 2 inches when printed. Because of this, designs may not meet exact or precise placement as seen in product photos. Also, white streaks/creasing cannot be avoided at times with our sublimation process. These marks are most common under the arms of the garments and near stitching (sides, collars, shoulders, etc).

All orders shipping with the overnight delivery method for domestic orders will automatically be marked as priority in our system and bumped up in the fulfillment queue. For international shipments, orders with the express delivery method will be marked as priority.

Each item we ship may have different delivery times. This is because some products are packaged and shipped separately. For example, we send our posters in super-durable tubes. Alternatively, a large canvas won't fit in the same packaging.

Shipping prices are cumulative. When you're calculating shipping prices on your end, make sure to add up the different shipping prices for all of the products being ordered.

Let's say you order a t-shirt with a flat rate shipping price of $5.00. Each additional t-shirt adds $0.75 for shipping. If you add a tote to the order, then it will also cost simply an additional $0.75. However, if you choose another product, like a mug (that requires different packaging), then you'll have to add the full shipping price. In this case, it would be an additional $6.95.

Your order was shipped but it can take up to 48 hours for tracking info to show up in a carrier's tracking system. Note that international shipment tracking may take up to a few days to display any updates but that doesn't necessarily mean the shipment is lost.

Overnight, express, and standard shipping methods will always have tracking. All tracking numbers can be found in the shipping notification emails we send out, as well as on your profile dashboard. Tracking numbers generate when a shipping label is printed at our facility - keep in mind the tracking information may not reflect any action for up to 24 hours after a label has been printed. 

If it has been more than 24 hours since you received a shipping notification and the tracking still reflects no action or movement, contact us at info@kyledashawn.com.

Tracking may not be available for: 

 - international shipments going out from our US locations with no rush or flat rate shipping methods 

- international shipments going out from our Europe location with no rush, economy, or flat rate shipping methods

Due to legal restrictions and/or shipping carrier limitations, we do not ship orders to Crimea, Cuba, Iran, Iraq, Syria and North Korea. This list may change periodically, please continue to check back with us. Sorry for any inconvenience.

We ship internationally to all other countries! For international orders, it's typically shipped out with the economy (5-10 days) or no rush (10-20 business days) method.

The flat rate will always use the most affordable option available at that time. If your packages do get lost in transit and the shipping address was 100% correct, we've got your back! Upon review, our manufacturer will ship out a new order with tracking.

Here are the shipping times for each shipping method we offer:

- Overnight: next day delivery in the US
- Express: 1-3 business days in the US, Canada, and internationally
- Standard: 3-5 business days in the US and internationally, 3-6 days in Canada
- Economy: 5-8 business days in the US, 6-12 days in Canada, 5-10 days - internationally
- No rush: 10-20 business days internationally
- Flat rate: 5-8 business days in the US, 6-12 days in Canada, 5-20 days internationally

Please contact us immediately. Since carriers calculate live shipping rates mainly by the zip code entered it is possible that an incorrectly formatted address could be entered and the package is still able to ship from our facility.

Our manufacturer will cover a variety of courier errors such as lost or damaged in transit, postage due errors or generally misrouted packages when tracking provides no clear details or cause.

In the rare cases that a parcel is marked as delivered by the courier, but the recipient reports they have yet to receive it, we would not cover the cost of reshipping the order. Again, this only applies if the tracking details state that a delivery was made to the recipient's address.

In most instances, it is found that the delivery was made, but the package was left in an unexpected location at the recipient's address. You should reach out to the courier and inquire if any additional details were left by the delivery person - e.g. "left under table on back porch."

If the package cannot be located, a new manual order will need to be placed to have it reshipped. We're not yet able to assist with filing claims with shipping carriers but hope to do so in the future!

If something arrives damaged, send a photo of the damaged goods to info@kyledashawn.com and give us a detailed description. Upon review, we'll gladly send a replacement at no cost to you.

There are a few reasons an order can be returned to sender but most often it is due to an undeliverable address. Other instances include the package being unclaimed at customs or refused & returned by you.

You will receive notice once the order arrives back to our facility. Contact us with an updated address if you wish to have the product reshipped. New shipping charges will be applied for orders that have been unclaimed at customs, refused & returned by you, or had an incorrect address originally provided.

Any returns or problems that occur because of an error on our manufacturer's part will be handled at our expense. This may include damaged goods and shipment of incorrect items.

However, if you would like to exchange or return a product without any defect, or due to ordering the wrong preference at checkout, you will not be refunded and a new manual order must be placed. Upon review, you may receive store credit.

Once the returned item has arrived at our facility, someone from our team will contact you regarding the proceeding steps. Unclaimed returns get donated to charity after 4 weeks.